Shipping policy

At Mystili, we aim to deliver your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be handed over to our shipping partner.

Shipping Time

Estimated delivery time is 5–10 business days, depending on your location. Please note that delivery times may vary due to customs clearance, weather conditions, or high-demand periods.

Shipping Charges

Shipping costs (if applicable) will be calculated and displayed at checkout. From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment in real time.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. Mystili is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your order or shipping, feel free to contact our support team. We’re always here to help.